Policies

This website, including any subsite accessible through the homepage (the "Site"), is published and maintained by subsidiaries, affiliates, and/or related entities of Doughmestic Bakery, LLC (formally: Annie’s Sweet Cookiery, LLC (“Doughmestic Bakery”, Formally: Annie’s Sweet Cookiery”). Please note that when you enter any subsite accessible through this homepage or the shopping page, such subsite may have its own terms and conditions of use which are specific to such subsite. When you access, browse, or use this Site you accept, without limitation or qualification, the terms and conditions set forth below and any additional terms and conditions of use set forth in any subsite.

  • All orders must be paid in full in order to be placed on the Doughmestic Bakery calendar. In addition, orders requested for pickup in less than 2 weeks from the time of order submission will be charged a 35% rush fee (if there is any availability - as determined by Doughmestic Bakery in its sole discretion).

  • All cookies will be sugar flavored unless you request otherwise.

  • If a cancellation is necessary, your order will be refunded up to 15 business days prior to your pickup date if (i) the order has not been baked and (ii) Doughmestic Bakery can fill your spot with another order. If either of these conditions is not met, as determined by Doughmestic Bakery in its sole discretion, no refund will be provided. For avoidance of doubt, no refunds will be given after cookies have been baked.

  • All pre-sales are FINAL and no refunds will be given. Any pre-sale cookies that have not been picked up within 24 hours of your designated pickup time will be forfeited with no refund, unless other arrangements have been made in writing (which may include email) with Doughmestic Bakery.

  • All cookies sold on this Site by Doughmestic Bakery are made in a home kitchen and sold pursuant to the California Homemade Food Act of 2012. As such, you are advised that (i) this home kitchen has not been inspected by any state or local health authority (as allowed under California law) and (ii) the cookies produced in this kitchen are made with food allergens including, but not limited to dairy, nuts, eggs, soy, and gluten. Doughmestic Bakery thus cannot guarantee zero cross-contamination with other food allergens, and affirmatively disclaims any and all liability for costs, bills, charges, or damages (whether consequential, punitive or otherwise) incurred by you in connection with any exposure by you to any food allergens.

  • All cookies are for local pickup only in Poway, CA in accordance with California law. Accordingly, Doughmestic Bakery neither delivers nor ships any cookies. Doughmestic Bakery further does not assume responsibility or liability for either (i) broken cookies once they have been provided to you at pickup or (ii) any cookies sold to you that you choose to ship to a third-party at your own expense.

  • In accordance with U.S. Copyright law, Doughmestic Bakeryy will not bake any cookies that (i) contain a third-party’s original work of authorship (including any derivative works) (“Copyrighted Works”) or (ii) bear the name, likeness, trademark, or other identifying characteristic (“Marks”) of any third-party that has not affirmatively consented in writing to allow for such Copyrighted Works and/or Marks, as applicable, to be included in cookies baked by Doughmestic Bakery. If Doughmestic Bakery determines, in its sole discretion, that a cookie order could be deemed to violate U.S. Copyright law, then the order will be cancelled for a full refund (including after an order has been placed).

Last updated August 18, 2024.